Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you make a reservation, contact us, or sign up for our services. This may include:

• Name and contact information (email, phone number)
• Travel details (pickup/dropoff locations, dates, times)
• Payment information (processed securely through our payment partners)
• Vehicle preferences and special requirements
• Communication history with our customer service

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Provide customer support and respond to inquiries
• Send booking confirmations and updates
• Improve our services and user experience
• Comply with legal obligations
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our trusted service providers (drivers, payment processors)
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications
• Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party services (Geoapify maps, payment processors). These services have their own privacy policies, and we are not responsible for their practices.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: